Returns & Exchanges

At Silent Wood, we want you to be completely satisfied with your handcrafted home furnishings. If a piece doesn't perfectly fit your space, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to begin the return authorization process.

• 2.
  Prepare the Item

  Carefully repack your item in its original protective packaging to ensure it remains undamaged during transit back to our workshop.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned piece, we will issue a full refund to your original payment method within 5-7 business days.